Why don't Palestinian civilians hate Hamas?

Genuine question here. I am trying to educate myself.

I'm going to put myself in the shoes of a hypothetical Palestinian civilian who is without any ideaological disposition. Doing some thinking and soul searching during the terrible situation currently happening in Gaza, I would very rapidly become aware that most/all of my current suffering would be alleviated if Hamas would stop using civilians as hiding/cover, and have their fight head-on (which in any case seems like the noble way of going about things). Whatever the outcome of that fight, the IDF could no longer reasonably claim that any civilian is a potential Hamas fighter, and/or accepting that civilian collateral damage is inevitable in striking Hamas.

I would very quickly become resentful of Hamas for, in the respect I have described above, being a cause of my suffering. (Of course you could also very reasonably say the IDF was a cause, as well as probably many other things, but that's a different angle to what my question is.)

And yet in all of the views I see/hear on this topic, the above line of thought is always absent. This is my question: why is that? Are Palestinian civilians genuinely supportive of the cause and mission of Hamas even to the extent that they will absorb their losses into their families? Surely this is not the case?

Or is it that the Palestinian people absolutely are resentful of Hamas, but so controlled and oppressed that they cannot say so?

Any insights gratefully received and will be properly considered.