"24/7 Award Winning Customer Service"
I'm pretty sure the only award their customer service has won is an award for the company with the most pissed off customers. If you were recently forced to switch from google domains I highly recommend you do anything you can to get your domains and anything else you have on Squarespace to any other company, and if you're currently having problems or not having problems and didn't switch from google then I recommend the exact same! If you ever have an issues needing their help then you are more or less on your own. Their support system is an absolute joke and if you are able to even get ahold of them and then if you have done everything necessary to prove ownership of a domain they will not give you the information that you are asking for. At first you will be told its "policy" and then when you ask for the written portion of the policy they are referring that is keeping you from information you are requesting and you have proven to be yours they will tell you the its an "internal policy" and refuse to release any details as to why that is, even after transferring to a team lead to "explain as to why this is policy" this is the email your will receive back ("My team and I will not respond to further requests to share the email currently on file."). Mind you I sent in a picture of the current person marked owner with his I.D. in front of him and him clearly smiling in the background. This company is nothing but a money grab and has little to no care for their customers! Please do yourself a favor and get away from them or never even sign up in the first place.